Posts
Insights, updates, and anonymized cases — the proof behind the practice.
How a profitable business can go broke chasing revenue
Profit is an opinion. Cash is a fact. This is the story of how a thriving cleaning company nearly collapsed in its most successful quarter — and what it took to survive it.
What's the best capital structure for your company? (It depends.)
Debt or equity, retained earnings or outside capital — the right answer is genuinely context-dependent. Here's the framework for working out which is right for your situation.
If you didn't relieve a client's pain, did you create value?
Outputs aren't outcomes. The uncomfortable test for any service engagement: is the client's situation measurably better because of the work?
What intelligence actually buys you
Understanding your business through its data isn't an academic exercise. It pays off in four concrete ways: new value for clients, lower-cost delivery, and an easier experience for both your customers and your team.
How workflow automation changes the way your company works
Automation isn't about replacing people. It's about removing the friction that keeps them from doing the work that actually matters. Here's how to think about it.
Finance is not a cost centre
Most companies treat finance as overhead to minimize. That's backwards. Finance is where the truth about your business lives — the data centre and intelligence centre that reveals how you actually create value.
Why build to sell when you can build to keep?
The 'exit strategy' is the default advice for small business owners. Here's a case for a different goal — and why the path to both looks identical anyway.
The most expensive assumption you're making
Assuming you already know your customer's problem quietly produces suboptimal solutions. The real problem worth solving is hiding in your processes and your data — not your intuition.
Your product is not your business
Sustainable success doesn't come from the product alone. It comes from the operating system beneath it — the business model, processes, technology, and data that actually create durable value.
Do you really know what you're worth?
Most business owners systematically undervalue their own time — and underinvest in freeing it up. Here's how to think about it with a number in mind.